Last updated: March 2026
At Jadibuti Mart, you receive authentic Ayurvedic herbal products prepared with care. Your satisfaction matters. This policy explains when you can request a return or refund.
- Eligibility for Return
You can request a return if:
• The product arrives damaged.
• The product is expired.
• You receive the wrong product.
• The package is tampered during delivery.
You must request the return within 48 hours of delivery.
- Items Not Eligible for Return
Returns are not accepted in the following cases:
• Product opened or used.
• Change of mind after delivery.
• Incorrect address provided during order.
• Delay caused by courier service.
Herbal powders and food products cannot be returned once opened due to hygiene and safety standards.
- Return Request Process
Follow these steps.
• Email us at support@jadibutimart.com
• Send your order number.
• Attach clear photos of the product and package.
• Explain the issue.
Our team reviews your request within 2 business days.
- Refund Policy
If your return request is approved:
• Refund is processed within 5 to 7 business days.
• Refund is issued to the original payment method.
• In some cases, store credit may be offered.
- Replacement Policy
You may receive a replacement instead of a refund if:
• Product is damaged during shipping.
• Wrong product delivered.
Replacement is shipped without extra cost.
- Cancellation Policy
You can cancel your order before it is shipped.
Once the order is dispatched, cancellation is not possible.
- Contact Information
Jadibuti Mart
Marketed by Sharda Ayurveda Centre
Email: support@jadibutimart.com
Website: www.jadibutimart.com
For any issue, contact our support team. We respond quickly and help you resolve the problem.